Studio Etiquette and Policies
Please observe the following Studio Etiquette to ensure each of my guests enjoy a wonderful experience.
Please refrain from bringing children to the studio. Due to potentially hazardous chemicals, expensive equipment and the size of the studio, it is best to make other arrangements for them during treatment times.
Kris' Skincare Studio, reserves the right to reschedule your appointment and charge for the cancelled appointment.
Kris' Skincare Studio is a Clinical Skin Care Studio and will not be held responsible for accidents or injury to, or caused by, unsupervised children.
Please arrive on time to your scheduled appointment. New guests may be asked to arrive 15 minutes prior to their scheduled appointment to allow time to fill out a consultation form and medical questionnaire designed with your well being in mind. Updating your information on a regular basis is also important.
Health and Medical information is collected in order to ensure a safe and healthy environment for my clients. Some medical issues and allergies could have contraindications for certain services and products. You may update your health information annually or if there has been a change since your last treatment. All services require a detailed consultation or treatment will not be performed.
Life happens and sometimes we run a bit behind, unfortunately late arrivals may result in a shorter treatment time so that the treatment of the next guest is not delayed. Please understand that I cannot adjust treatment pricing for reduced treatment times due to late arrivals. After 15 minutes your appointment will be cancelled, or rescheduled with applicable charges.
I accept Cash, Check, Debit, Mastercard and Visa. Debit, Visa and Mastercard purchases over $150 will be charged a 4% transaction fee. Returned checks will be subject to a $40 service fee. Prices are subject to change.
Returns/Exchanges - All gift cards and pre-paid services are transferable, but not refundable. Sale items, make-up, bath and body products, aromatherapy oils, etc are final sale.
Sanitation and Sterilization - Sanitation is extremely important and Kris' Skincare Studio. I use hospital grade sterilizer and virucides to thoroughly clean and disinfect all tools and equipment. Items that cannot be thoroughly sterilized is thrown away after use.
Series of Treatments Return Policy - Unfortunately I am unable to reimburse any payment transaction on a series of treatments that was purchased. I will exchange them for other treatments or studio service of equal or lesser value.